Within the Trenches Ep 610

Ep 610 features Ginny, a 911 professional with Henderson County Sheriff's Office out of NC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – How Ginny was inspired from a young age to serve her community and what led her to a career in dispatch. The intense learning curve and initial shocks of her early days on the job. The importance of empathy, intuition, and the “human connection” in crisis situations. Changes in training culture, mental health support, and why peer support matters more than ever. Ginny’s best advice for new dispatchers and her reflections on what she wishes she’d known at the start. If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.