Ep 619 features Charles, a 911 professional and CTO at NVRDD, Massachusetts. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Charles' path from chef and EMT to emergency dispatcher Translating soft skills and multitasking from the kitchen to the comms center The intensity and training required to handle life-and-death calls Handling emotional impact, tough calls, and support systems in dispatch Key advice for new dispatchers and lessons learned from five years in the trenches If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
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Ep 619 features Charles, a 911 professional and CTO at NVRDD, Massachusetts. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Charles' path from chef and EMT to emergency dispatcher Translating soft skills and multitasking from the kitchen to the comms center The intensity and training required to handle life-and-death calls Handling emotional impact, tough calls, and support systems in dispatch Key advice for new dispatchers and lessons learned from five y...